POLICY OF WARRANTY

Please call 407-287-5100 if you have any questions or concerns.

This warranty applies to ABC USED AUTO PARTS INC only.

This warranty applies only to the original purchaser of the part and it is still installed in the vehicle for which it was originally purchased.  This warranty is non-transferable.  If any defect is discovered during the warranty period, ABC Used Auto Parts INC must be informed immediately.

All claims must be accompanied with the original sales receipt and any other documentation reasonably requested by ABC Used Auto Parts INC.  Defects must be verified and all repairs must be authorized by ABC Used Auto Parts INC.  All transportation costs are excluded from this warranty.  ABC Used Auto Parts INC reserves the right to repair, replace or refund the purchase price of any part at its option. 

Such repair, replacement or refund will satisfy all obligations of ABC Used Auto Parts INC under this warranty.  Any improper use or abuse (including but not limited to overheating, low or improper fluids and levels) neglect, careless handlings, damage done by improper installation, or repairs, or removal of a part from the vehicle shall void this warranty.  Melting of heat tabs installed by ABC Used Auto Parts INC will be considered evidence of overheating.  All labor costs including, but not limited to the cost of moving attached external parts from the purchaser’s old part to ABC Used Auto Parts INC part, seals, gaskets, fluids, and similar supplies are specifically excluded from this warranty. 

This warranty is in lieu of all other warranties, express or implied, including the warranties of merchantability or fitness for a particular purpose, application or use.  This liability and obligation of ABC Used Auto Parts INC under this warranty shall not exceed the price of the part as shown on the original invoice and shall not include any inconvenience, transportation, towing, downtime, and/or loss of vehicle, direct or indirect consequential damage. 

Labor expenses coverage is for individuals who have purchased an extended warranty from ABC Used Auto Parts INC only.  No action by ABC Used Auto Parts INC under this warranty shall extend the original warranty period or alter its obligations.  This warranty gives you specific legal rights.  Any cause of action arising from any warranty must be commenced in a court of competent jurisdiction in Orlando, FL.


TRANSMISSION WARRANTY

Improper detent adjustment, low fluid level, not using proper fluid, not replacing new filter or broken front pump and improper installation voids all warranties.  All conditions under terms of sale apply.  ABC Used Auto Parts INC recommends the buyer replace front seal, rear seal, pan gasket, filters, and axle shaft seals when applicable prior to installation, as these are not covered by warranty.


ENGINE WARRANTY

If the engine or transmission is not installed by a certified mechanic, the warranty is void. No exceptions! ABC will not be held responsible if the engine purchased does not fit into the designated vehicle. Before purchasing our engine or transmission, you, the customer, must verify that the engine will fit into your vehicle. We will not be held responsible if incorrect engine is purchased.
ABC Used Auto Parts INC warrants to the original purchaser the internal parts of its engines to be free of defects for the period shown on the invoice.  The parts covered by the warranty are the engine blocks, cylinder head and valves, cam shaft, connecting rods and bearings, pistons, rings, oil pump, crankshaft and bearings, rocker arms, lifters, and other internal parts.  Excluded from this warranty: all external parts of an engine such as axles, power steering, oil/water & a/c pumps, intake & exhaust manifolds, carburetors,distributors, coil packs, ignitors, valve cover(s), oil pan, alternators, starters, emission control devices, thermostats, belts,hoses, clutches, flywheels, pulleys, wiring, computers (ECU), transmissions, turbo/supercharger units, fuel systems, gaskets,seals, sensors, solenoids, and any plastic trim pieces.  ABC Used Auto Parts INC strongly recommends the purchaser replace the timing belt and rear main seal prior to installation, as these are not covered by warranty. 


SHIPPING POLICY

No refunds or exchanges on non defective engines. No Deposit refunds. You have 7 business days to pick up the item you left a deposit for. $40.00 service charge on all returned checks All refused/returned orders will be charged 25% of the item amount for restocking fee plus all original and return freight charges back to our warehouse, no exceptions. ABC Used Auto is not responsible for damages occurring during shipment of any engine, transmission, or part ABC USED AUTO is not responsible for any expenses involved in applications of our products. (Shipping, Labor, Etc.)

DEFECTIVE ENGINE CLAIMS

In the unlikely event of a Head/Block/Transmission being defective, we will require the following to be faxed only to us: ABC Used Auto will require a detailed written description (work order) along with pictures of the described defective part from a Certified Mechanic ONLY. A copy of the Mechanic’s certification along with his/her contact information must be provided. ABC Used Auto will contact the Certified Mechanic to ensure that the documents are legitimate. The Certified Mechanic may not be the individual who bought the engine from ABC Used Auto. You may fax the required paperwork by fax to 407-568-5434.
TERMS OF SALE

1.     KEEP YOUR RECEIPT, NO CLAIMS, EXCHANGES OR WARRANTY WILL BE MADE WITHOUT IT.
2.     No cash refunds - any refund will be made by store credit or, at our discretion, a company check.
3.     Sales paid by credit card will be refunded by credit to the credit card.
4.     There is a $40 fee for all returned checks.
5.     Sales paid by check will be refunded after 14 days with a check.
6.     Warranty date starts at date of sales on your invoice.
7.     Returned parts must be in the original condition.
8.     Electrical parts and new parts, which have been used, will not be eligible for returns. Refunds will not be allowed.
9.     Returns may be subject to a handling charge.
10.   All returns must be authorized by a salesperson or manager.  Delivery drivers are not authorized to approve returns.
11.   Buyer will be responsible for shipping charges on items that were not needed or improperly ordered.
12.   Seller is not responsible for buyer error.
13.   No warranty or reimbursement on labor unless management approved in writing.
14.   If, at the seller's sole discretion, a non-warranty return is allowed, a 25% restocking fee will be charged.
15.   All price adjustments must be made at time of delivery.